Policies
Orders will be dispatched the day the order is received, if the order is received on a normal working day before 15:30 GMT.
Orders received on a weekend or bank holiday will be dispatched the following working day.
Products are dispatched Fist Class signed for or Special Delivery depending on the value of products ordered.
Overseas orders will be dispatched via a courier service of our choice depending on the destination country.
All orders are tracked for issue resolution purposes.
Additional charges for customs clearance must be borne by you as we have no control over these charges and cannot
predict what they may be.
Customs policies vary widely from country to country and we suggest that you should contact your local customs office for
further information.
Please contact us for further information on delivery options and delivery timescales.
We operate a "no-quibbles" returns policy, which means that if for any reason you are unhappy with your purchase or
you change you mind about your purchase, simply return the products, in their original
condition and we will issue a full refund.
Please contact us before returning the products to obtain return address details.
We pride ourselves on the service and information we offer our clients and strive to answer all questions as soon as possible.
If you have not been able to find what you are looking for on our web site or you are experiencing
trouble with our site please contact us by phone or email and we will be only to pleased to assist you,
our contact details can be found on our Contact Page.
What Information do we hold?
We hold only the bare minimumm of information for each client.
This includes contact details, delivery details and payment methods and details.
We also hold information which has been freely given to us during telephone calls or emails.
How do we use your information?
We use client information retained by us solely to help us make more educated recomendations to the individual.
Links
Links to other web sites are provided by us in good faith and for information only.
We disclaim any responsibility for the materials contained in any web site linked to this site.
If you link to their sites, they may collect information.
Such sites are not within our control and are not covered by this privacy statement.
Do we share information?
NO. We do not sell or share your personal information to others.
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